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Have questions? We'd love to hear from you.

Contact Information

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Email

For general inquiries

[email protected]

Support

Need help with our products?

[email protected]

Sales

Enterprise & partnership inquiries

[email protected]

Documentation

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Frequently Asked Questions

What is the response time for support inquiries?

We typically respond to support inquiries within 24-48 hours during business days. Enterprise customers receive priority support with faster response times.

Do you offer custom enterprise solutions?

Yes! Contact our sales team at [email protected] to discuss custom solutions, on-premise deployment, and enterprise licensing.

Where can I find documentation?

Our complete documentation is available at egentica.ai/docs. You'll find guides, API references, and tutorials for all our products.

How do I report a bug or security issue?

For bugs, use the "Bug Report" option in the contact form above. For security issues, email us directly at [email protected] with details.