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Contact Information
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Frequently Asked Questions
What is the response time for support inquiries?
We typically respond to support inquiries within 24-48 hours during business days. Enterprise customers receive priority support with faster response times.
Do you offer custom enterprise solutions?
Yes! Contact our sales team at [email protected] to discuss custom solutions, on-premise deployment, and enterprise licensing.
Where can I find documentation?
Our complete documentation is available at egentica.ai/docs. You'll find guides, API references, and tutorials for all our products.
How do I report a bug or security issue?
For bugs, use the "Bug Report" option in the contact form above. For security issues, email us directly at [email protected] with details.